An advice line backed by the Victorian Government for veterans in need of welfare support and advice on services has received thousands of enquiries since it was established in the response to the coronavirus pandemic in June.

Minister for Veterans Shaun Leane and RSL Victoria today officially launched Veteran Central – or VetCen.

The initiative brings together ex-service organisations across Victoria to provide referrals and emergency relief for veterans in need.

In its initial establishment phase it received more than 11,000 phone calls and emails in the three months to September.

Enquiries included requests for compensation advocacy, accommodation, help with paying bills and buying white goods, emergency food relief, along with mental, physical and medical health support, employment opportunities and vocational training.

The new VetCen number goes live today, meaning veterans and family members now have a single port of call to access aid across a broad range of areas.

Government support for VetCen is in addition to the $2.2 million provided earlier this year for welfare support for veterans and their families, which included $1.5 million for the RSL’s Anzac Appeal and funding for Melbourne Legacy and the Victorian Veterans Council.

Veterans and family seeking support can call 1300 MILVET (1300 645 838) during business hours or email veteranservices@rslvic.com.au.